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Bibliografia
Tuckman, B. W. (1965). Developmental sequence in small groups.
Psychological Bulletin, 63(6), 384–399.
https://doi.org/10.1037/h0022100
Rogers, C. R., & Farson, R. E. (1957). Active listening. Industrial
Relations Center.
Johnson, D. W., & Johnson, R. T. (1999). Learning together and
alone: Cooperative, competitive, and individualistic learning. Allyn
& Bacon.
Mehrabian, A. (1972). Nonverbal communication. Aldine-Atherton.
Fisher, R., & Ury, W. (1981). Getting to yes: Negotiating agreement
without giving in. Houghton Mifflin.